Turn Unhappy Guests Into Your Best Customers [Guide]

Sep 26, 2019 4:01:50 PM / by Aurore Augizeau posted in Owner & Property Manager

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If you are wondering how to avoid complaints and make dissatisfied guests happy, this article is for you.

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Keep your neighbours happy with these simple tricks

Aug 23, 2019 12:51:47 PM / by Aurore Augizeau posted in Owner & Property Manager

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Most of the time, owners of touristic apartment only think about the satisfaction of their guests, and they are right, happy guests are essential to keep the business going. Unfortunately, sometimes they tend to overlook their relationship with other crucial stakeholders: the neighbours.

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Touristic Housing or Tourist Apartment?

Jul 25, 2019 11:39:51 AM / by Pamela Maldonado posted in Owner & Property Manager

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Digging Deeper into Airbnb: Humble Beginnings

Jul 21, 2019 11:47:39 AM / by Rory Macnair posted in Your airbnb apartment, Owner & Property Manager

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9 Easy Steps to Great Communication with Guests

May 24, 2019 4:07:29 PM / by Daisy Slater posted in Owner & Property Manager

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Communication with guests is vital whether it’s during the booking process, the check-in or right up until the guest leaves. Without communication, a lot could go wrong! It is essential to maintain good relationships and have effective communication with guests in order to make everything as smooth as possible.

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BARCELONA'S RENTAL INDUSTRY IN 2019: A GLIMPSE

May 23, 2019 12:12:11 PM / by Mayank Saxena posted in Owner & Property Manager

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A PHENOMENAL YEAR FOR RENTAL INDUSTRY IN BARCELONA IN 2019


The rental industry in Barcelona aims to provide tourists with the best experience during their stay. So far, the year 2019 has been a great one for this industry and we are expecting an increase in revenues in the upcoming months.

 

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Make the most of your holiday rental following these 6 easy steps

Oct 1, 2018 11:55:51 AM / by Angéline Guisset posted in Owner & Property Manager

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When managing a holiday rental, there are many factors to take into consideration to make sure that the guests receive the best service possible, and that they comply with the house norms, that the apartment doesn't suffer from the succession of check-ins, but also that your neighbors will not be disturbed by the activity. 

It is a thin balance to maintain all the stakeholders happy, however with a good organisation, efficient team, and well written clear house policies, it should not be a problem.  

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How these 5 companies will improve your rental - management

Oct 1, 2018 11:40:59 AM / by Angéline Guisset posted in Owner & Property Manager

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Having holiday rentals is a full-time job and working with management companies or services providers will help you managing your property. It will also help you in providing an excellent service to your guests and save a considerable amount of timeIn this article you will find a comparison between managing your apartment alone, managing with external service providers, or directly with a management company. 

How these 5 companies will improve your rental - management in Barcelona

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